TERMS AND CONDITIONS
Last Updated: 20/01/2026
These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“User”, “you”, or “your”) and DeSync, a company registered and operating under the laws of India, having its principal place of business in New Delhi, India (“DeSync”, “Company”, “we”, “our”, or “us”).
These Terms govern your access to and use of the DeSync A Social-Music Streaming Platform, including its mobile application(s), web application(s), website, dashboards, features, content, subscription plans, and related services (collectively, the “Platform” or “Services”).
By accessing, downloading, installing, registering for, or using the Platform through any medium, including the Google Play Store, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must immediately discontinue use of the Platform.
1. DEFINITIONS
1.1 “Account” means a registered user account created on the Platform.
1.2 “Admin” or “Label Or Artists” means the primary account holder responsible for managing and controlling an artist or label account.
1.3 “Staff” means employees or team members granted limited or role-based access by the Admin.
1.4 “Customer Data” means any information relating to app users, including personal data, visit history, services availed, and billing records.
1.5 “Subscription” means any free plan, paid plan, add-on, or usage-based service offered by DeSync.
1.6 “Applicable Law” means all laws, rules, and regulations in force in India.
2. ELIGIBILITY AND ACCOUNT REGISTRATION
2.1 You must be at least 18 years of age and legally competent to enter into a binding contract under Applicable Law.
2.2 The Platform is intended strictly for business and commercial use by Label Or Artists, managers, and authorized staff. Users can directly operate the Platform.
2.3 You agree to provide accurate, complete, and current information during registration and to keep such information updated.
2.4 You are solely responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your Account.
3. SCOPE OF SERVICES
3.1 DeSync provides a digital social music streaming solution, including but not limited to:
- Billing and invoicing
- Customer management and history
- Staff management and commission tracking
- Revenue dashboards and reports
- Service and pricing management
- Role-based team access
- Notifications, summaries, and analytics
3.2 Certain features may be available only under specific paid Subscriptions or add-on modules.
3.3 DeSync reserves the right to modify, upgrade, suspend, or discontinue any part of the Services at its discretion.
4. SUBSCRIPTIONS, FEES, AND PAYMENTS
4.1 DeSync operates on a Software-as-a-Service (SaaS) model and offers free plans, paid subscription plans, and optional add-ons.
4.2 Subscription fees, billing cycles (monthly or yearly), included features, and limitations are disclosed at the time of purchase.
4.3 All fees paid are non-refundable, except where refunds are required under Applicable Law.
4.4 DeSync may revise pricing or introduce new charges by providing reasonable prior notice.
4.5 Failure to complete payment may result in suspension, downgrade, or termination of access to the Services.
5. USER OBLIGATIONS AND ACCEPTABLE USE
You agree that you shall not:
- Use the Platform for any unlawful, fraudulent, or unauthorized purpose
- Reverse engineer, copy, scrape, resell, sublicense, or exploit the Platform
- Interfere with the security, integrity, or performance of the Platform
- Upload malicious code, viruses, or harmful content
- Use the Platform to develop or operate a competing product or service
You are solely responsible for all data entered into the Platform, including Customer Data and staff-related information.
6. STAFF AND TEAM ACCESS
6.1 Admins may invite Staff members and assign role-based permissions.
6.2 The Admin remains fully responsible for all actions performed by Staff accounts.
6.3 DeSync is not responsible for internal disputes, commission disagreements, payroll matters, or employment-related issues between Admins and Staff.
7. CUSTOMER DATA, PRIVACY & DATA PROTECTION
7.1 You retain ownership of all Customer Data uploaded to the Platform.
7.2 You grant DeSync a limited, non-exclusive, royalty-free license to process, store, and use such data solely for the purpose of providing, maintaining, and improving the Services.
7.3 You represent and warrant that you have obtained all necessary consents, notices, and lawful authority from customers and staff for data processing.
7.4 DeSync acts as a data processor, while Label Or Artists act as independent data controllers with respect to Customer Data.
7.5 DeSync may use aggregated and anonymized data for analytics, benchmarking, research, and product improvement.
7.6 Personal data processing is governed by DeSync’s Privacy Policy, which forms an integral part of these Terms.
8. INTELLECTUAL PROPERTY RIGHTS
8.1 All intellectual property rights in the Platform, including software, designs, trademarks, logos, and content, are owned exclusively by DeSync.
8.2 No rights or licenses are granted to you except as expressly stated in these Terms.
8.3 Any feedback or suggestions provided by you may be used by DeSync without restriction or obligation.
9. THIRD-PARTY SERVICES
9.1 The Platform may integrate third-party services such as payment gateways, SMS providers, or WhatsApp services.
9.2 DeSync does not control and is not responsible for third-party services, outages, errors, or losses.
9.3 Use of third-party services may be subject to their own terms and policies.
10. DISCLAIMERS
10.1 The Platform is provided on an “AS IS” and “AS AVAILABLE” basis.
10.2 DeSync does not warrant uninterrupted, secure, or error-free operation of the Platform.
10.3 Reports, analytics, and insights are indicative only and should not be relied upon as professional advice.
11. LIMITATION OF LIABILITY
To the maximum extent permitted under Applicable Law:
11.1 DeSync shall not be liable for any indirect, incidental, special, consequential, or exemplary damages, including loss of profits, revenue, data, or goodwill.
11.2 DeSync shall not be liable for inaccuracies in billing, reports, or analytics arising from user-provided data.
11.3 DeSync’s total aggregate liability shall not exceed the total subscription fees paid by you in the twelve (12) months immediately preceding the event giving rise to the claim.
12. INDEMNIFICATION
You agree to indemnify and hold harmless DeSync from any claims, damages, losses, or liabilities arising out of:
- Your misuse of the Platform
- Violation of Applicable Law
- Breach of these Terms
- Disputes with customers, staff, or third parties
13. SUSPENSION AND TERMINATION
13.1 DeSync may suspend or terminate your access immediately for breach of these Terms or misuse of the Platform.
13.2 You may terminate your Subscription at any time through your Account settings.
13.3 Upon termination, DeSync may restrict or delete data in accordance with its data retention policies and Applicable Law.
14. GOVERNING LAW AND JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of India.
The courts located in Kolkata, India, shall have exclusive jurisdiction over any disputes arising out of or in connection with these Terms or the Platform.
15. FORCE MAJEURE
DeSync shall not be liable for failure or delay in performance due to events beyond its reasonable control, including acts of God, government actions, network failures, or natural disasters.
16. MODIFICATIONS TO TERMS
DeSync reserves the right to modify these Terms at any time. Continued use of the Platform after such changes constitutes acceptance of the revised Terms.
17. MISCELLANEOUS
17.1 Severability: If any provision is held invalid, the remaining provisions shall remain in full force.
17.2 Waiver: Failure to enforce any right shall not constitute a waiver.
17.3 Assignment: You may not assign these Terms without prior written consent from DeSync.
17.4 Entire Agreement: These Terms constitute the entire agreement between you and DeSync regarding the Platform.
18. CONTACT INFORMATION
For legal notices or queries, please contact:
Email: legal@DeSync.social
By using DeSync, you confirm that you have read, understood, and agreed to these Terms and Conditions.